PRIVACY POLICY
We are delighted that you have shown interest in the services of and Localfoods2go doing business as Localfoods2go (hereby collectively referred to as “we”, “us”, “our”) which are provided via Localfoods2go website, mobile application and website application (hereinafter collectively referred to as the “Platform”). Data protection is our utmost priority. The use of the Platform is possible without any indication of personal data; however, if a data subject wants to use special services via our Platform, processing of personal data may become necessary. If the processing of personal data is necessary, and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, date of birth, or telephone number of a data subject shall always be in line with the California Consumer Privacy Act (CCPA) and in accordance with the country-specific data protection regulations applicable to us. Utilizing this data protection declaration, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed through this data protection declaration, of the rights to which they are entitled.
As the controller, Localfoods2go has implemented numerous technical and organizational measures to ensure the complete protection of personal data processed through this Platform. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
1.What personal data do we collect about you?
We collect personal data from you when you provide it to us directly and through your use of the Platform. This information may include:
2.What do we use this personal data for?
Depending on how you use our Platform, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
We rely on the following legal basis, under data protection law, to process your personal data:
3.Marketing
Depending upon your marketing preferences, we may use your personal data to send you marketing messages by email, phone or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity, and other information we hold about you.
If you no longer want to receive marketing communications from us (or would like to opt back in!), you can change your preferences at any time by contacting us via www.Localfoods2go.com. Clicking on the ‘unsubscribe’ link in any email, or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).
You may also see ads for our Platform on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our Platform). Where you see an ad on social media, this may because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third-party websites.
4.Who do we share this personal data with?
We share customers’ personal data with third parties in the following circumstances:
If we sell any business assets, the personal data of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this Privacy Policy. Otherwise where we have your consent or are otherwise legally permitted to do so.
5.Storage and Retention
We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with a Restaurant partnered with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
6.Security
This Platform ensures that data is encrypted when leaving the Platform. This process involves the converting of information or data into a code to prevent unauthorized access. This Platform follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilized to protect customer data when in transit to and from this Platform over a secure communications channel.
Whilst we do everything within our power to ensure that personal data is protected at all times from our Platform, we cannot guarantee the security and integrity of the information that has been transmitted to our Platform.
7.Children
Our Platform is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.
8.Cookies
Our Platform uses cookies and similar technologies to provide certain functionality to the Platform, to understand and measure its performance, and to deliver targeted advertising.
9.Your rights
If you are a Consumer under the California Consumer Protection Act you have certain rights in respect of your personal data, including the right to access, portability, non- discrimination, correct and request the erasure of your personal data.
Right to access
Right to non-discrimination
Right of erasure or deletion
Verifiable Customer Request
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You also have the right to object to your personal data being used for certain purposes, including to send you marketing. See ‘Marketing’ above in clause-3, for more details of how to opt-out of marketing.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.
10.Payment Method: Data protection provisions about the use of
Authorize.net, PayPal, Square and Card Connect as a payment processor.
On this Platform, the controller has integrated components of Authorize.net, PayPal, Square and Card Connect. Authorize.net, PayPal, Square and Card Connect is an online payment service provider. Payments are processed via so-called Authorize.net, PayPal, Square and Card Connect accounts, which represent virtual private or business accounts. Authorize.net, PayPal, Square and Card Connect is also able to process virtual payments through credit cards when a user does not have Authorize.net, PayPal, Square and Card Connect account. Authorize.net, PayPal, Square and Card Connect account is managed via secured online process , which is why there are no classic account numbers. Authorize.net, PayPal, Square and Card Connect make it possible to trigger online payments to third parties or to receive payments. Authorize.net, PayPal, Square and Card Connect also accept trustee functions and offers buyer protection services.
If the data subject chooses Authorize.net, PayPal, Square and Card Connect as the payment option in the Platform during the ordering process, we automatically transmit the data of the data subject to Authorize.net, PayPal, Square and Card Connect accordingly. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.
The personal data transmitted to Authorize.net, PayPal, Square and Card Connect is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.
The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to Authorize.net, PayPal, Square and Card Connect, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between Authorize.net, PayPal, Square and Card Connect and the controller for the processing of the data will be transmitted by Authorize.net, PayPal, Square and Card Connect to economic credit agencies. This transmission is intended for identity and credit worthiness checks.
Authorize.net, PayPal, Square and Card Connect will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.
The data subject has the possibility to revoke consent for the handling of personal data at any time from Authorize.net, PayPal, Square and Card Connect. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.
The applicable data protection provisions of Authorize.net, PayPal, Square and Card Connect may be retrieved under their respective websites.
11.Period for which the personal data will be stored
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
12.Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Chief Privacy Officer. Our Chief Privacy Officer clarifies to the data subject whether the provision of the personal data is required by law, contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
13.Contact Us
If you have any queries on any aspect of our Privacy Policy, please contact us through our website: www.Localfoods2go.com